Terms and conditions
Terms and Conditions
These Terms and Conditions ("Agreement") are entered into by and between Spinorhino Casino (the "Operator" or "we"/"us") and the player/user ("you"/"your") for the use of our online gaming services, including but not limited to access to games, promotions, bonuses, and other features available on our website (the "Site").
1. Definitions
In these Terms and Conditions:
- "Bonus" refers to any promotion offered by us, whether monetary or non-monetary.
- "Game" means any type of game provided through the Site, including but not limited to slots, table games, live casino games, and crash games.
- "License Number": CR-2025/001
- "Licensed Jurisdiction": Costa Rica
2. Eligibility
To be eligible for an Account and access our services, you must be at least 18 years old and agree to these Terms and Conditions.
3. Registration Process
You can register an account through the Site by providing the required information and confirming your email address. You are responsible for ensuring that all registration data provided is accurate and complete.
4. Login Details
Your login details, including username, password, and any other security measures used to access our services, remain confidential to you and shall not be disclosed or shared with anyone without written consent from us. You agree to use your account responsibly and securely.
5. Payment Processing
Payment methods accepted through the Site include Visa/MasterCard (€10-€5000), Bitcoin/ETH/USDT (€20-unlimited), Skrill/Neteller (€10-€2000). We reserve the right to modify or remove payment options at any time.
6. Withdrawal of Funds
Withdrawals can be made via crypto methods, bank transfers, and cards. The minimum withdrawal amount is €50 for cryptocurrencies, €100 for bank transfer, and there's a 3% fee under €100 for card withdrawals.
7. Games and Game Providers
Games provided through the Site are offered by reputable third-party game providers, such as NetEnt, Evolution Gaming, Big Time Gaming, Betsoft, Play’n GO, Yggdrasil, among others, licensed by recognized regulatory bodies (including but not limited to MGA and UKGC). We reserve the right to modify or remove any games at our discretion.
8. Bonuses and Promotions
Bonuses and promotions offered through the Site are subject to these Terms and Conditions as well as specific bonus terms that may apply, including wagering requirements (40x for standard welcome bonuses), maximum bet limits, contribution percentages towards wagering (e.g., 100% slots, 10% table games), game restrictions, expiry times, and others. You agree to review each promotion's specific terms before accepting.
9. Responsible Gaming
We are committed to providing a safe gaming environment for all our players. If you feel that your gaming habits are becoming problematic or if you need help managing your spendings, we encourage you to reach out to us through the support channels available on the Site.
You agree not to use any of our services while impaired by alcohol, substances, or with diminished capacity. We also recommend using responsible gaming tools, such as deposit/loss limits and time-outs (24h-6 weeks) or permanent self-exclusion from our website if needed.
10. Security Measures
We implement robust security measures to protect the integrity of your personal data and financial transactions through 256-bit SSL encryption by Cloudflare and end-to-end full encryption.
11. Support Services
Customer support is available through live chat (24/7) and email, with response times of typically within an hour or two for non-urgent inquiries. Please note that our support team may request identification documents to verify your identity during any support interaction.
12. Account Deactivation/Suspension/Closure
We reserve the right to deactivate/suspend/close your account at anytime without prior notice if we suspect fraud, abuse of system resources, or other illicit activities in accordance with applicable laws and regulations.
By agreeing to these Terms and Conditions, you confirm that you have reviewed them thoroughly and understand all stipulations. Your continued use of our services confirms acceptance of the Agreement's terms as may be amended from time to time by us without prior notice.
You agree not to assign or transfer your rights under this agreement to anyone else nor make it available on public platforms for general consumption, commercial exploitation, or any other unauthorized purpose.
Your account is personal and non-transferable. Sharing or permitting others access using a shared account may result in closure of the offending party's account(s) without notice.
These Terms and Conditions shall be governed by the laws of Costa Rica and disputes arising herefrom will be subject to arbitration under the rules applicable thereto.
Last updated: [DATE]